New Build Snagging

Specialist snagging inspectors here to help with all your new build issues

If you have moved into a new build home and have a problem with it, or multiple problems, it can be a daunting experience. Developers are often unhelpful, and it is difficult to know where to start if you need to hold them accountable. New Build Snagging Ltd are here to help.

Whether you have one or two small issues, or some major defects, we can perform a thorough and independent snagging survey of your property, and identify all the faults in the form of a written snagging inspection report. This gives you the clout to negotiate with developers on a level playing field,

Whether you are looking for peace of mind or the confirmation you need to make a stand, our experienced team have the knowledge and expertise required. Based in Swindon, we cover the whole of the South West for snagging inspections, so book a consultation here.

What is snagging and how can we help?

A snag is a minor defect or problem that remains after the original building works are completed. They aren't deliberate, of course, but can come about as a result of negligence, carelessness or lack of detail, on the part of the developers. This could be something as small as a scratch on a window or missing screws in a door hinge. In any case, it is the responsibility of the developer to rectify the defects raised within the first 2 years of the new home being completed.

Our new build snagging inspections are carried out in accordance with the New Homes Quality Code. If we perform them both before a purchase, this will help you identify the issues before you complete a major purchase, and give you peace of mind as you move into your new home.

Likewise, if the purchase is completed and you have noticed problems in the build quality, we can perform an inspection and log all the defects methodically and diligently, giving you the ammunition required to hold developers to account on any new build snagging defects.

To find out more about the New Homes Quality Code, click below.

Frequently asked snagging questions

Do I need a home inspection for a new build?

Yes. Even though new builds are freshly constructed and should meet current building regulations, that doesn't mean they're free from defects. Builders are often working to tight deadlines, and things can get missed or rushed. A professional home inspection or snagging survey helps identify faults—ranging from cosmetic issues like poor paintwork to more serious concerns like faulty wiring or poor insulation. Catching these early gives you the best chance to have them corrected by the developer under your warranty or snagging period.

Why are snagging inspections crucial for new build quality control?

Snagging inspections are vital because they ensure your new home has been built to the expected standard. They help to:

Spot minor and major defects before they become bigger problems
Provide a professional, impartial report you can present to your developer
Ensure your home is safe, functional, and finished properly
Save you money and stress in the long term

Snagging is especially important because some developers may only fix issues reported within the initial warranty period. A proper inspection ensures nothing is missed.

What are the rules around snagging?

There are no strict legal rules, but there are industry guidelines and warranty terms you should be aware of:

Most developers allow snagging lists to be submitted within the first 7 to 14 days after completion—but always check your contract.
If your property is covered by a 10-year new build warranty (like NHBC, LABC, or Premier), the first 2 years are the builder's responsibility to fix any defects.
You can usually arrange a snagging inspection just before or shortly after you complete (some developers allow access before completion, others don't).
It's your legal right to raise concerns and request defects be resolved during your warranty period.

How to deal with uncooperative developers

Dealing with a developer who won't fix snagging issues can be frustrating, but there are steps you can take:

Put everything in writing. Keep a record of all your communication, photos of defects, and the snagging report.
Refer to your warranty provider. If the developer doesn't act, escalate the issue to NHBC, LABC, or whoever provides your build warranty. They often offer dispute resolution services.
Get support from a snagging surveyor. A professional snagging company can back up your claims with an independent report.
Seek legal advice if you've exhausted all other options. You may have grounds for legal action if the builder has breached contract terms.
Use online reviews or social media as a last resort to apply public pressure—many developers are keen to protect their reputation.

Book New Build Snagging Ltd Today

Based in Swindon, and serving across the South West, we have over 25 years of combined house-building and construction industry experience. We'll be able to spot the snags others don't.

Thank You